# Namify Domains Help Center

> We're here to help!

## Getting Started & Access

- [How to Log In to Your Account and Reset Your Password](https://helpdesk.namify.tech/en/articles/10353497-how-to-log-in-to-your-account-and-reset-your-password.md): This article explains how to log in to your account and reset your password if you forget it and can’t access your account.
- [How to Manage Your Domain](https://helpdesk.namify.tech/en/articles/10353502-how-to-manage-your-domain.md): This article explains how to access the domain management screen to update settings, renew your domain, and more.
- [How to Verify Your Domain Name](https://helpdesk.namify.tech/en/articles/10529232-how-to-verify-your-domain-name.md): This article explains why verifying your domain name is essential, how to complete the process, and tips to avoid common verification issues
- [How to Unsuspend Your Domain Name](https://helpdesk.namify.tech/en/articles/10529392-how-to-unsuspend-your-domain-name.md): This article explains the reasons why your domain name may be suspended, how to resolve the issue, and tips to prevent future suspensions
- [Why Is My Domain Not Active](https://helpdesk.namify.tech/en/articles/10529396-why-is-my-domain-not-active.md): This article explains why your domain may not be working as expected & provides solutions for common issues preventing it from being active.

## Account & Profile Management

- [How to Add or Update Your Profile Information](https://helpdesk.namify.tech/en/articles/10353354-how-to-add-or-update-your-profile-information.md): This article explains how to access and update your profile information, including contact details and login credentials.
- [How to Change Your Email Address \(Username\)](https://helpdesk.namify.tech/en/articles/10353426-how-to-change-your-email-address-username.md): This article explains how to update your email address, which also serves as your username, in your account.
- [How to Change Your Password](https://helpdesk.namify.tech/en/articles/10353438-how-to-change-your-password.md): This article explains how to change your password to keep your account secure.
- [How to Change Your Name](https://helpdesk.namify.tech/en/articles/10353459-how-to-change-your-name.md): This article explains how to update your name in your contact details, which will apply to future domain purchases.
- [How to Change Your Contact Number](https://helpdesk.namify.tech/en/articles/10353463-how-to-change-your-contact-number.md): This article explains how to update your contact number in your account details.
- [How to Change Your Company Name](https://helpdesk.namify.tech/en/articles/10353465-how-to-change-your-company-name.md): This article explains how to update your company name in your contact details.
- [How to Change Your Address](https://helpdesk.namify.tech/en/articles/10353468-how-to-change-your-address.md): This article explains how to update your address in your contact details.
- [How to Change Your City](https://helpdesk.namify.tech/en/articles/10353469-how-to-change-your-city.md): This article explains how to update the city in your contact details.
- [How to Change Your State](https://helpdesk.namify.tech/en/articles/10353477-how-to-change-your-state.md): This article explains how to update the state in your contact details.
- [How to Change Your Zip Code](https://helpdesk.namify.tech/en/articles/10353481-how-to-change-your-zip-code.md): This article explains how to update the zip code in your contact details.
- [How to Change Your Country](https://helpdesk.namify.tech/en/articles/10353486-how-to-change-your-country.md): This article explains how to update your country in your contact details.
- [How to Change Your Tax ID](https://helpdesk.namify.tech/en/articles/10353489-how-to-change-your-tax-id.md): This article explains how to update your tax ID in your contact details.
- [How to Delete Your Customer Account](https://helpdesk.namify.tech/en/articles/12180004-how-to-delete-your-customer-account.md): This article explains why customer accounts cannot be deleted due to ICANN regulations, and what actions you can take to clear your account and prevent future charges.

## DNS & Domain Management

- [How to Add, Edit, or Delete DNS records](https://helpdesk.namify.tech/en/articles/10353226-how-to-add-edit-or-delete-dns-records.md): This article explains how to add, edit, or delete DNS records, check your domain’s nameservers, and ensure your domain is correctly configured.
- [How to Add, Edit, and Delete an A Record](https://helpdesk.namify.tech/en/articles/10353230-how-to-add-edit-and-delete-an-a-record.md): This article explains how to add, edit, or delete an A record.
- [How to Add, Edit, and Delete an AAAA Record](https://helpdesk.namify.tech/en/articles/10353238-how-to-add-edit-and-delete-an-aaaa-record.md): This article explains how to add, edit, or delete an AAAA record.
- [How to Add, Edit, and Delete an MX Record](https://helpdesk.namify.tech/en/articles/10353255-how-to-add-edit-and-delete-an-mx-record.md): This article explains how to add, edit, or delete an MX record.
- [How to Add, Edit, and Delete a CNAME Record](https://helpdesk.namify.tech/en/articles/10353264-how-to-add-edit-and-delete-a-cname-record.md): This article explains how to add, edit, or delete a CNAME record.
- [How to Add, Edit, and Delete an NS Record](https://helpdesk.namify.tech/en/articles/10353320-how-to-add-edit-and-delete-an-ns-record.md): This article explains how to add, edit, or delete an NS record.
- [How to Add, Edit, and Delete a TXT Record](https://helpdesk.namify.tech/en/articles/10353328-how-to-add-edit-and-delete-a-txt-record.md): This article explains how to add, edit, or delete a TXT record.
- [How to Add, Edit, and Delete an SRV Record](https://helpdesk.namify.tech/en/articles/10353333-how-to-add-edit-and-delete-an-srv-record.md): This article explains how to add, edit, or delete an SRV Record.
- [How to Edit SOA Parameters](https://helpdesk.namify.tech/en/articles/10353336-how-to-edit-soa-parameters.md): This article explains how to edit SOA Parameters, which cannot be added or deleted.
- [How to Change or Switch Your Nameservers](https://helpdesk.namify.tech/en/articles/10353279-how-to-change-or-switch-your-nameservers.md): This article explains how to switch your domain’s nameservers between the default nameservers and custom nameservers.
- [How Long Does DNS Propagation Take](https://helpdesk.namify.tech/en/articles/10353266-how-long-does-dns-propagation-take.md): This article explains what DNS propagation is, how long it takes, and what you can do to understand and manage it effectively.
- [How to Set DNS Records for Your Email](https://helpdesk.namify.tech/en/articles/10529466-how-to-set-dns-records-for-your-email.md): This article explains how to set up DNS records for your domain to ensure your emails are delivered to the correct mail server.
- [How to Add or Delete a DNSSEC Record](https://helpdesk.namify.tech/en/articles/12180034-how-to-add-or-delete-a-dnssec-record.md): This article explains how to add and delete a DNSSEC record. DNSSEC records cannot be edited.

## Domain Transfers & Renewals

- [How to Transfer Your Domain](https://helpdesk.namify.tech/en/articles/10353270-how-to-transfer-your-domain.md): This article explains how to transfer your domain to another registrar and how to obtain your domain’s transfer code.
- [How to Disable Domain Lock \(Domain Transfer Lock\)](https://helpdesk.namify.tech/en/articles/10353273-how-to-disable-domain-lock-domain-transfer-lock.md): This article explains how to disable domain lock \(also known as domain transfer lock\) to securely enable a domain transfer.
- [How to Delete Your Domain Name](https://helpdesk.namify.tech/en/articles/10353284-how-to-delete-your-domain-name.md): This article explains how to permanently delete your domain name and the important considerations to review before proceeding.
- [How to Renew Your Domain](https://helpdesk.namify.tech/en/articles/10529549-how-to-renew-your-domain.md): This article explains how to renew your domain, whether you already have a credit card on file or need to add one during the renewal process
- [How to Enable Auto-Renew for Your Domain](https://helpdesk.namify.tech/en/articles/10529580-how-to-enable-auto-renew-for-your-domain.md): This article explains how to enable Auto-Renew for your domain to ensure it is renewed automatically before expiration.
- [How to Disable Auto-Renew for Your Domain](https://helpdesk.namify.tech/en/articles/10529626-how-to-disable-auto-renew-for-your-domain.md): This article explains how to disable Auto-Renew for your domain if you no longer want it to renew automatically before expiration.
- [How to Restore Your Domain](https://helpdesk.namify.tech/en/articles/11793154-how-to-restore-your-domain.md): This article explains how to restore your domain during the domain restoration period.
- [How to Disable Privacy Protection](https://helpdesk.namify.tech/en/articles/12180020-how-to-disable-privacy-protection.md): This article explains how to disable Privacy Protection.
- [How to Add or Modify Your Domain Contact Details](https://helpdesk.namify.tech/en/articles/12742019-how-to-add-or-modify-your-domain-contact-details.md): This article explains how to add or modify the contact details linked to your domain, including Registrant, Administrative, Technical, and Billing contacts.
- [How to Activate Your Domain](https://helpdesk.namify.tech/en/articles/12807803-how-to-activate-your-domain.md): This article explains how to activate your domain to verify ownership, stay compliant, and access key domain features.
- [How Auto-Renew Works for Your Domain](https://helpdesk.namify.tech/en/articles/13340390-how-auto-renew-works-for-your-domain.md): This article explains how domain auto-renewal works, when you’re charged, and what to expect if a renewal fails.

## Email Products

- [How to Manage Your Titan Email Order](https://helpdesk.namify.tech/en/articles/10529692-how-to-manage-your-titan-email-order.md): This article explains how to manage your Titan email order, including subscription information and email account management.
- [How to access your Titan Email Control Panel](https://helpdesk.namify.tech/en/articles/10353254-how-to-access-your-titan-email-control-panel.md): This article explains how to access your Titan Email Control Panel where you can manage your email accounts and settings.
- [How to Log In to Your Webmail \(for Titan email\)](https://helpdesk.namify.tech/en/articles/10353262-how-to-log-in-to-your-webmail-for-titan-email.md): This article explains how to locate Titan email’s webmail login page and log in to your email account using your credentials.
- [How to Create Email Addresses in Titan Email](https://helpdesk.namify.tech/en/articles/10529698-how-to-create-email-addresses-in-titan-email.md): This article explains how to create email addresses for your domain using the Titan Email Admin Control Panel.
- [How to Add or Remove Email Accounts in Titan Email](https://helpdesk.namify.tech/en/articles/10529702-how-to-add-or-remove-email-accounts-in-titan-email.md): This article explains how to add new email accounts or remove unused accounts from your Titan Email order.
- [How to Remove an Active Email Account in Titan Email](https://helpdesk.namify.tech/en/articles/10529704-how-to-remove-an-active-email-account-in-titan-email.md): This article explains how to delete an active Titan email account before removing it from your Titan Email order
- [How to Cancel Your Titan Email Service](https://helpdesk.namify.tech/en/articles/12807792-how-to-cancel-your-titan-email-service.md): This article explains how to cancel your Titan Email service.

## Website & Hosting

- [How to Forward Your Domain Name](https://helpdesk.namify.tech/en/articles/10353269-how-to-forward-your-domain-name.md): This article explains how to set up domain forwarding to redirect your domain or subdomain to another web address.
- [How to Access SSH or How to Access Hosting for Your Domain](https://helpdesk.namify.tech/en/articles/10529714-how-to-access-ssh-or-how-to-access-hosting-for-your-domain.md): This article explains how to access your hosting control panel or SSH for your domain and how to point your domain to your hosting provider.
- [How to Connect Your Domain to Shopify](https://helpdesk.namify.tech/en/articles/10624925-how-to-connect-your-domain-to-shopify.md): This article explains how to connect your domain to Shopify using the Quick Connect feature.
- [Connecting Your AutoDS or BuildYourStore.ai powered domain to Shopify](https://helpdesk.namify.tech/en/articles/11786086-connecting-your-autods-or-buildyourstore-ai-powered-domain-to-shopify.md): This guidance is only for AutoDS & BuildYourStore.ai customers
- [How to Use Quick Connect](https://helpdesk.namify.tech/en/articles/12742047-how-to-use-quick-connect.md): This article explains how to access Quick Connect, connect your domain to a platform using Quick Connect, and delete a Quick Connect connection.

## Billing & Payments

- [How to Change Details on Your Invoice](https://helpdesk.namify.tech/en/articles/10529711-how-to-change-details-on-your-invoice.md): This article explains how to update your profile details \(such as name, address, company name, and contact number\) so they appear correctly on future invoices.
- [How to Pay for Your Order](https://helpdesk.namify.tech/en/articles/10531636-how-to-pay-for-your-order.md): This article explains the available payment methods and how to complete your payment at checkout.
- [How to Add a Payment Method](https://helpdesk.namify.tech/en/articles/10531749-how-to-add-a-payment-method.md): This article explains how to add a credit or debit card to your account for future payments.
- [How to Remove a Payment Method](https://helpdesk.namify.tech/en/articles/10531646-how-to-remove-a-payment-method.md): This article explains how to remove a saved credit or debit card from your account.
- [What to Do if Your Payment is Declined](https://helpdesk.namify.tech/en/articles/10531689-what-to-do-if-your-payment-is-declined.md): This article explains common reasons for declined payments and steps you can take to resolve the issue.
- [How to Request a Refund](https://helpdesk.namify.tech/en/articles/10531690-how-to-request-a-refund.md): This article explains our refund policy and what to check before requesting a refund.
- [Why is Your Refund Delayed](https://helpdesk.namify.tech/en/articles/10531705-why-is-your-refund-delayed.md): This article explains why refunds may be delayed and what to do if there is an issue with your refund.
- [How to Apply a Coupon or Promo Code](https://helpdesk.namify.tech/en/articles/10531728-how-to-apply-a-coupon-or-promo-code.md): This article explains our policy on coupon codes and where you can use them if applicable.
- [How to Add, Update, or Delete Your Credit Card Details](https://helpdesk.namify.tech/en/articles/10353490-how-to-add-update-or-delete-your-credit-card-details.md): This article explains how to access the Billing & Payments section to add, update, or delete a credit card from your account.

## SSL & Security

- [How to Install an SSL Certificate](https://helpdesk.namify.tech/en/articles/10529663-how-to-install-an-ssl-certificate.md): This article explains how to install an SSL certificate on your website using a third-party SSL provider or your hosting service.